DFW plumber and restoration coordination

Plumbers: Keep the Repair. Share Handles the Wet Structure.

When a plumbing customer also has wet flooring, drywall, cabinets, ceilings, insulation, carpet, or adjoining rooms, Share Restoration can evaluate the separate water-mitigation need after the customer or authorized property contact gives permission.

Use the text option only after permission is confirmed. It opens a labeled checklist on the Dallas partner line; it does not create a ShareOS job by itself.

1 · Confirm fit

Water affected the structure

The need is water extraction, structural drying, sewage cleanup, affected-material evaluation, or moisture documentation—not source repair alone.

2 · Confirm permission

The property contact says yes

Ask whether Share may contact them. Do not send a resident, tenant, or customer’s details without their permission or an authorized property contact’s approval.

3 · Make the handoff

Send only useful facts

Provide the contact name and number, property ZIP, source status, affected areas, timing, and whether standing or contaminated water is present.

A simple permission question

Plumbers can use this exact language before sharing customer information:

“Would you like Share Restoration to contact you about drying the wet materials? If yes, may I share your name, number, and property ZIP with them?”

Clear responsibilities

The plumber keeps the source-diagnosis and repair relationship. Share focuses on the wet structure: extraction, drying, sewage cleanup, affected materials, moisture checks, and documentation. The property contact authorizes access and work.

Good referral fit

  • A burst pipe, supply line, water heater, fixture, drain, or sewer event has affected building materials.
  • Standing water, contaminated water, or more than a surface wipe-up is involved.
  • The customer wants Share to discuss an inspection or response within the Dallas–Fort Worth service area.

Share does not buy customer lists or accept plumbing-only, routine-cleaning, mold-testing-only, price-shopping, or out-of-area contacts as restoration referrals.

Send an authorized current water-loss referral

Use this only for a current Dallas–Fort Worth water or sewage loss after the customer or authorized property contact asked you to share their information with Share Restoration.

Who is making the referral?

Provide at least one partner phone or email so Share can confirm the handoff without involving the customer unnecessarily.

What is happening at the property?
Who authorized Share to contact them?

Share evaluates water mitigation only. The referring partner keeps its source-repair, equipment, property-management, insurance, or other trade relationship. Submission does not authorize work or guarantee availability. See Share’s privacy policy and terms.