Call the appropriate source trade
If water is still flowing, shut it off when safe and contact a properly qualified plumber or the appropriate source-repair trade.
Choose the right first call
The plumber stops the source. Share handles the water damage.
A properly qualified plumber diagnoses and repairs the failed pipe, fixture, drain, supply line, water heater, or plumbing system. Share Restoration addresses water that escaped into floors, walls, ceilings, cabinets, insulation, carpet, wood, and adjoining rooms.
Source Repair Boundary | Water Extraction | Structural Drying | Dallas-Fort Worth
Share confirms the loss, service area, authorized contact, and current availability before an inspection or dispatch.
Many plumbing losses need two different scopes
The source repair and the wet-building cleanup can move at the same time, but they remain separate jobs.
Call Share when materials are wet
Share evaluates standing water, extraction, affected materials, structural drying, moisture checks, sewage cleanup, photos, and mitigation documentation.
Keep your existing plumber
Your plumber can keep the customer and repair scope. Share only handles the restoration portion after the customer or authorized property contact permits the handoff.
Need a source-repair contact?
Ask whether a cooperating provider is available for the specific location and problem. A referral is not guaranteed, and the provider confirms its own license, availability, scope, and pricing.
Call Share when water reached the property
A plumbing repair alone may not address water that moved beyond the failed component.
- Standing water remains after the source is controlled.
- Drywall, baseboards, flooring, cabinets, ceilings, insulation, carpet, or wood are wet.
- Water traveled into another room, level, wall cavity, or concealed area.
- A sewage or drain backup contacted building materials or contents.
- The authorized property contact needs photos, moisture readings, drying records, or mitigation documentation.
Plumber, leak-detection, or source-repair contractor?
Keep the repair scope and customer relationship. Share can handle the separate water-mitigation work after the customer or authorized property contact permits the introduction.
Do not share a resident, tenant, or customer’s details until they or another authorized property contact ask you to involve Share Restoration.
Source Repair and Water Damage FAQs
Does Share Restoration provide plumbing repair?
No. Share Restoration is advertising water and sewage mitigation, not regulated plumbing source repair.
Should I wait for the plumber before calling Share?
No. If building materials are wet, both calls can begin while the source is being controlled. Share will confirm job fit and current availability before dispatch.
Can Share contact the customer after a plumber finds water damage?
Only after the customer or another authorized property contact permits that handoff.
Can Share provide a plumber?
You may ask whether a cooperating provider is available. Any provider confirms its own qualifications, license, availability, scope, and pricing directly with the customer.
Water escaped into floors, walls, ceilings, or cabinets?
Call Share Restoration to discuss extraction, structural drying, moisture checks, sewage cleanup, and water-mitigation documentation.